The Taverna Collection customer reviews in Hollywood FL

154 Testimonials

5 out of 5 stars

5 star

149

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1 star

My name is Paul marc went there for car and nick was the one helping me I had a great experience a great time with nick

jpaulmarc

2019-11-14

My boy Simbo sent me to this dealership and I was skeptical at first but god I'm glad I listened. Nick was absolutely amazing at his job. He is one of the most professional and helpful salesperson I have ever dealt with. I got all the valuable information I needed about exchanging my car for a upgrade. I will definitely come back to purchase my next vehicle from here. If you happen to pass by, ask for Nick! He'll help you find the perfect deal for sure.

Jacky L.

2019-11-12

Amazing experience from start to finish! I will never buy a car for me or my family from anyone else but Reny at The Taverna Collection. After weeks of looking for the perfect Mercedes Benz GL for my family in the Orlando market to no avail, I came across a pristine GL63 AMG at a great price on AutoTrader being sold at The Taverna Collection in Hollywood, FL(Ft. Lauderdale area). I called and spoke to Reny (the owner) to find out the specifics on the vehicle. After viewing the CarFax that she provided to me I wanted to agree on a price for the car and for the trade in value on my current car. Within five minutes we had worked out that I was more than happy about. Living in Orlando, I didn't want to drive 3-4 hours to have to play the car dealer "game". My wife and I drove down to Hollywood hoping it wasn't a bait and switch. Upon our arrival the GL was parked out front ready for our inspection and test drive. After inspection and test drive we knew this was the perfect car for our family. We were ready to take it home. After dealing with other terrible car dealerships(Greenway Ford for a used GL550) who try to sell you on a payment and then include thousands in hidden fees(We walked right out. They are the reason used car salesmen have such a horrible stigma.) I worried this would be the case here. My fears couldn't be further from the truth! The price was exactly what we agreed to on the GL, the trade in value was also exactly as we agreed, extended warranty exactly what we agreed to, and she DIDN'T add thousands in "BS" dealer fees into the equation. It was the ideal car buying experience. No bait and switch, trickery, or bs. The salesmen at the large, franchise dealerships are forced to hit a quota each month just to keep their jobs! In turn, they use unethical sales practices at best but I would consider illegal. They do this to make a buck no matter the cost to the customer. With all of the large dealership's overhead and advertising costs, it's no wonder why they overcharge the customer and make profits their #1 objective. After spending time with Reny, I could tell that she actually had morals and my needs were paramount to her making a sale. She is running a business the right way. I too own a business and can say unequivocally, that you can't grow a thriving business by having unhappy customers. Putting customer's needs first is how to grow by repeat business and referrals. Taverna has won a client for life because of our experience! Reny is able to acquire an inventory of luxury, pre owned vehicles at a great price and, in turn, passes those savings onto the customer. This coupled with low overhead is the reason their vehicles are priced thousands less than the competition. I will buy every one of my cars from Reny going forward. I never thought I could/would ever say this but I have actually found an honest car dealership. Hats off to Reny for making our car buying experience extraordinary! I'm looking forward to trading in my other car(BMW) for a Jaguar XJL SuperSport next year once the warranty expires. Speaking of warranties, we were able to purchase a 2 year bumper to bumper warranty thru LaSalle(one of the top aftermarket warranty companies. They actually pay claims.) We were able to add the cost to the loan amount. It's such a great feeling knowing we are protected should something happen with the vehicle(especially one that originally went for over $126k!) and the freedom to be able to sell or transfer the warranty should we decide to sell the car before the warranty expires. Do not hesitate to call Reny for all of your car buying needs. She will treat you like family and steer you in the right direction even if it means she doesn't make a sale.... More

Andrew

2019-11-30

I purchased a 2104 SL550 at a great price. I had a few issues, but Nick was great and worked through everything. I now have a great car that I basically paid NADA trade in values for! If you are looking for a great deal on a high-end car they have them!

Dan Switter

2020-05-18

I went at the dealership for purchase a car and I found Reny extremely professional and easy tofeal, I will recommend to all my friend!!! Thank you

John

2019-09-22

bought my dream convertible it runs beautiful. love the experience at this dealership. will definitely recommend to my family and friends. will come back when looking for my truck next month

ruben

2019-08-05

From the time I expressed interest in the car to the completion of the transaction, communication was excellent between me and the salesperson (Reny Dubon). Reny was very cooperative in answering questions about the car and was familiar with its history. I had to visit the dealership from out of town to test drive and inspect the vehicle. The car was ready when I arrived and the test drive was accomplished with no problem. The transaction went very smoothly, including arrangements for having the... More

BD Stewart

2018-05-27

Purchased Vehicle ON LINE- based on reputation. No surprises except the extra services applied were of no charge! Reny communicated more than expected and have recommended this dealer already.

2018-04-14

Beautiful DB9. you have no idea how happy I am. car arrived in pristine condition.

spacecommander

2017-01-18

Reny was great to work with, very fair prices and even better trade-in values. When I am in the market for another vehicle, Reny will be the first call I make. Thanks Reny, I love my Porsche. Bob

R Jerdee

2017-01-16

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